Company:

The Canadian Mental Health Association, Alberta South Region believes in supporting individuals, groups and committees to enhance their mental wellness and to advocate for those coping with mental illness. We endeavour to protect and promote mental wellness, promote the best possible care, treatment and rehabilitation for all individuals, promote research into causes, treatments and prevention of mental illness and to continue to advocate regarding mental illness.

Program Information:

Provide inreach recovery supports to 25 individuals with complex needs ranging from low to moderate acuity. Supports are determined using a Person Centered, Recovery Based Case Management Approach. the Castle Recovery Support Worker will assist individuals referred by providing case management support in a residential setting and in the community.

Position Summary:

Reporting to: ACM HomeBASE Team Lead

Job Type: Full Time - 40 hours per week – Day, evening and weekend work required.

Starting Wage: $22.00 per hour

Essential Duties/Responsibilities:

- Provide adaptive case management to individuals residing in the Castle Apartments to support their recovery journey independently. This may include, but is not limited to, assisting residents to access community resources and services, and assisting residents with improving life skills such as, maintaining a residence, and engaging in daily activities
- Connect with and advocate for all residents and aid in navigating systems regardless of being on a caseload
- Work in a person-centered environment, ensuring respect and empathy towards residents and their decisions
- Manage an allocated caseload; Maximum 25 individuals on case load at any one time




- Work with in an interdisciplinary team with other professionals/ para-professionals and community agencies to ensure that the best possible service for residents; which includes referring, advocating and ensuring wrap around supports for residents when appropriate
- Provide 1:1 support in the community when needed
- Preform 1:2 in home supports when needed
- Liaise with Lethbridge Housing Authority staff to ensure support needs are being met for all residents
- Attend Castle Placement Committee Meetings
- Develop, coordinate and maintain groups and activities for the building residents as deemed necessary

Knowledge, Skills & Abilities:

- Excellent interpersonal skills and a positive attitude
- Ability to effectively liaison with various professionals, service providers, and clients
- Ability to work well independently and as a team; Work independently in the absence of Supervision
- Excellent oral and written communication
- Motivated, responsible, accountable, and mature
- Able to think critically and problem solve creatively
- Ability to prioritize workload and manage time effectively
- Passionate about working with high-risk populations
- Network with other agencies and services
- Prioritize workload and manage time effectively
- Ability to complete all documentation within timeframes and as outlined by the organization




- Must be able to facilitate a Person Centered, Recovery Based Case Management Approach.
- Must be knowledgeable in Community Approaches, Addiction and Relapse Prevention Strategies, Trauma Informed Approaches, Assertive Engagement Strategies, Crisis De-escalation Techniques, and the Recovery Model
- Must be able to maintain accurate comprehensive documentation regarding interactions with clients. Documentation must be in accordance with agency standards, and according to funder requirements.
- Must adhere to all CMHA Policy and Procedures

Education & Experience:

- Post-secondary education from an accredited college or university with major course work in Addictions or Mental Health preferred or equivalent previous experience in a related field
- Knowledge of and experience working in a Harm Reduction model of care
- Working with high-risk populations
- Knowledge and experience using recovery strategies and approaches, crisis de-escalation, harm reduction and transparent communication
- Work with a variety of addiction and mental health services and supports across the continuum of care

Conditions of Employment:

- Current First aid/CPR Certification
- Current & Clear Criminal Record Check with Vulnerable Sector (less than 6 months old)
- Current & Transparent Youth intervention Check (less than 6 months old)
- Possession of or the ability to obtain Drivers License valid in the Province of Alberta (If applicable)
- Own or use of reliable vehicle for work purposes (If applicable)

Pay: From $22.00 per hour Expected hours: 40.0 per week

Benefits

- Casual dress
- On-site parking

Work Location: In person

📌 Castle Recovery Support Worker (Lethbridge)
🏢 Canadian Mental Health Association
📍 Lethbridge