Job Title: Chatbot Content Developer Location: Toronto, ON Work Arrangement: Hybrid (1 day WFO) Employment Type: Contract Rate: CAD 42-45/hour Domain: BFSI Application Deadline: Nov. 15th, 2026 Role Summary: Chatbot Content Developer- Documentation Modernization AI Enablement will be responsible to Review| analyze| and improve technical documentation used as chatbot knowledge sources.

Convert

Confluence content into Markdown and documentation-as-code formats. Use GitHub Copilot and AI tools to improve documentation quality and structure. Develop and enhance automation scripts for content conversion and migration. Maintain documentation in GitBitbucket repositories. Collaborate with engineering and DevOps teams to improve chatbot knowledge sources. Resolve documentation issues related to formatting| links| images| and metadata.

Skills:



5+ years of scripting/automation experience using Python or Java Robust experience with Markdown documentation and Git-based repositories Confluence administration, content organization, and migrations Git, GitHub, Bitbucket, and SCM platforms Content transformation and automation script development Hands-on experience with GitHub Copilot or AI-assisted development tools Documentation-as-Code practices Strong documentation and communication skills EEOC Compliance: We are an equal opportunity employer, and all qualified applicants will receive consideration for employment.

DISCLAIMER AI Usage Policy: Pacer Group uses AI to assist in screening applications. Final hiring decisions are made by human recruiters based on qualifications and experience.

📌 Chatbot Developer (Toronto)
🏢 Pacer Group
📍 Toronto