HAMILTON - SERVICE Full Time Administrative Hamilton, ON, CA Consider joining us as a Client Care Coordinator if: You have worked in a call center, customer service, or office environment, responding to competing demands and prioritizing tasks. You have high attention to detail, strong organizational skills, and a willingness to help wherever and whenever you are needed. You can foster relationships with colleagues, professionals, and clients.

Canadian-owned and operated, Motion is Canada's leading full-service mobility and accessibility solutions provider and has served communities across Alberta, BC, Manitoba, Ontario, and Saskatchewan for more than 40 years through our network of 48 locations. Our knowledgeable and caring team of experts supports individuals and those who care for them by delivering solutions that make life accessible for everyone. Our products include wheelchairs, walkers, mobility scooters, power lift recliners, lifting devices, homecare and adjustable beds, bathroom safety items, and more.

We are adding a compassionate, problem-solving, and responsive Client Care Coordinator to our team in Hamilton, Ontario. This posting is for an existing vacancy. You will deliver an outstanding customer experience every time to our valued clients, their loved ones, and the community healthcare practitioners that make up their care team.

You will prioritize comfort and attention, ensuring clients feel welcome and taken care of. At Motion, you will find deep professional satisfaction knowing that your work matters to people in your community and beyond. Career development and networking.





Access to our internal Learning Portal, where we have a vast library of training on our products and processes and professional development topics. The chance to attend industry events, including Motion's own Rehab Expos, where you can network with vendors, occupational therapists, and your peers. Enhancing the customer experience.

You will welcome, engage with, and meet the needs of our clients and visitors on-site. You will manage and prioritize telephone and email communications in a friendly and helpful manner. You will update all of our databases and schedule technician appointments and arrange for the pick-up and delivery of equipment.

You have worked in a fast-paced office environment or a customer-facing role. You are proficient in Microsoft Office Suite, comfortable navigating databases, and can learn new software quickly. You have an interest in gaining exposure to the healthcare and personal mobility device industry.

You love building relationships with people and you know how to work with customers to find the best solutions to fit their needs. You have professional and flexible communication skills and are comfortable responding to urgent inquiries on the phone, by email or in person - sometimes all at once. Fair and attractive compensation with a salary range from $39,600 - $55,500annually.

Robust vacation and personal days allotment Maternity/parental leave top-up Employee Assistance Program Employee Referral Bonus Program Eligibility to the company's pooled bonus plan Goodlife Fitness corporate membership discount

📌 Client Care Coordinator - Service (Canada)
🏢 Motion (formerly Motion Specialties)]
📍 Canada