We are seeking a talented and versatile Contract Copywriter to join our client's creative team. In this role, you will be a key storyteller responsible for crafting compelling, customer-focused copy that drives engagement, promotes loyalty, and builds customer trust across multiple digital touchpoints.

This is a 6-month contract with ongoing potential. The role is primarily remote, requiring onsite attendance at the office approximately one day per month for collaborative team meetings (up to 37.5 hours per week).

Description

As a Contract Copywriter, you will collaborate closely with creative leadership, marketing, design, and product partners to develop high-impact copy for major loyalty and rewards programs. You will play a central role in translating complex financial concepts and reward program mechanics into explicit, transparent, and approachable language for customers. The ideal candidate blends creative storytelling with strict attention to compliance, brand voice, and regulatory guidelines, ensuring consistent, high-performing messaging across all channels.

Responsibilities

- Develop clear, engaging, and brand-aligned copy for multi-channel marketing campaigns, including email, web, social, and in-app messaging.
- Translate complex financial, loyalty, and program-specific concepts into simple, customer-friendly messaging.
- Collaborate cross-functionally with marketing, design, and product teams to maintain message consistency and cohesion across all customer touchpoints.




- Optimize messaging for diverse target audiences while adhering to established brand voice and tone guidelines.
- Ensure all written communications adhere strictly to legal, compliance, and regulatory standards within the loyalty and financial spaces.
- Contribute to the continuous development and refinement of style guides and Tone of Voice (TOV) standards.

Requirements

- Proven professional copywriting experience supporting rewards and loyalty programs (a portfolio of relevant work is required).
- Background writing within financial services or financial institutions, with a solid grasp of regulatory language and compliance standards.
- Demonstrated ability to synthesize technical or financial jargon into compelling, accessible copy.
- Hands-on experience developing content across multiple digital marketing channels, including web, email, and point-of-purchase (POP).
- Exceptional attention to detail, adaptability, and the ability to produce high-quality work in a fast-paced environment.

Ready to make an impact? If you are a collaborative and results-oriented copywriter ready to bring loyalty campaigns to life, we encourage you to apply today! Please submit your resume along with a portfolio or work samples highlighting your loyalty and financial copywriting experience. Note: This posting is for existing and upcoming vacancies.

Cella by Randstad Digital uses artificial intelligence to help our recruiters screen, assess and select qualified talent for this role and others within our database. Although Cella by Randstad Digital uses A.I. as a tool, candidate selection and hiring decisions are made by our employees.

📌 Contract Copywriter (Greater Toronto Area)
🏢 Cella
📍 Greater Toronto Area