Own Graphing onboarding at BioRender remotely from Canada or the United States, using implementation expertise and clear technical training.

As Customer Education

Manager, Implementation, you will lead customer-facing programs for BioRender’s current Graphing product. You will support launches, migrations, activation, and change management while scaling onboarding across full-serve accounts. The role requires SaaS implementation experience, scientific or data analysis knowledge, and strong communication. Key Responsibilities:

Own tiered post-sales support for new Graphing accounts Guide customers from contract close through meaningful activation Lead migrations from other graphing tools Customize templates and create setup assets Build standardized resources for CSMs Requirements:

Three or more years in customer-facing SaaS implementation Experience with Prism, R, Python, SPSS, or life sciences Track record owning complex launches or onboarding programs Ability to explain technical features clearly Excellent written and verbal communication skills Bring implementation leadership, scientific understanding, and customer education expertise to BioRender’s Graphing launch experience.

📌 Customer Education Implementation Manager (Winnipeg)
🏢 BioRender
📍 Winnipeg