Customer lifecycle execution powers this Achievers role, with hybrid flexibility and time in Liberty Village, Toronto. Define triggers, playbooks, and growth.

As Customer Value and Growth Program Manager, you will partner with Customer Success and Revenue Operations to operationalize value demonstrations and spend conversations. You will also govern dependencies with Product, develop proof points for new use cases, and keep shared plans executable. The role suits a strategy skilled who can align teams and drive delivery without direct authority.

Key Responsibilities

Drive lifecycle changes that enable customer value conversations

Diagnose missing, mistimed, or inactive customer triggers

Define requirements for tools and systems implementation

Govern product dependencies, sequencing,



and delivery escalation

Track use cases through team activation and execution

Requirements

3+ years consulting experience in growth or revenue strategy

Workstream leadership experience from beginning through completion

Experience unifying separate workstreams into coherent plans

Ability to build ROI cases for financial scrutiny

Familiarity with customer success platforms or CRM reporting preferred

Coordinate lifecycle triggers, product dependencies, and customer use cases while advancing Achievers’ measurable value and incremental spend agenda.

📌 Customer Lifecycle Growth Strategy Manager (Winnipeg)
🏢 Achievers
📍 Winnipeg