Lead customer implementations at Forma.ai through project planning, requirements gathering, and delivery while coordinating business and technical teams.

This Technical Project Manager role sits within Customer Operations at Forma.ai. You will manage customer initiatives, translate business needs into actionable plans, and support Sales Performance Management implementations. The work connects customers with Product, Engineering, and Customer Operations teams.

Key Responsibilities

Manage customer projects from planning through post-launch activities

Own timelines, milestones, deliverables, risks, dependencies, and issues

Facilitate discovery sessions and translate requirements into workstreams

Coordinate cross-functional delivery priorities, responsibilities, and timelines





Monitor progress and communicate status to stakeholders

Requirements

Education in Engineering, Commerce, Business, Information Systems, or related discipline

Five-plus years in project management, implementation, consulting, or delivery

Experience managing multiple projects or workstreams simultaneously

Experience managing data migration or integration projects

Solid communication, analytical, organizational, and problem-solving skills

Bring customer collaboration, implementation leadership, and project management expertise to Forma.ai's technology-enabled business transformation work.

📌 Customer Implementation Project Manager (Winnipeg)
🏢 Forma
📍 Winnipeg