Job Summary

We are looking for a friendly, professional, and highly organized Dental Administrator to join our team!

The ideal candidate is a dedicated team player who genuinely loves working with people and is compassionate towards patients. We are looking for someone with excellent English communication skills, both written and verbal, a positive attitude, strong attention to detail, and the ability to multitask in a busy dental environment.

Responsibilities

- Greet patients warmly and manage their check - in and check-out processes
- Schedule appointments and confirm patient visits using software such as OpenDental
- Bill and send estimates
- Oversee scheduling patient appointments efficiently; optimize time and schedules of the dental professional team by minimizing gaps between appointments
- Build patient relationships through ongoing dialogue and resolving any escalated patient issues promptly
- Responsible for the organization and co-ordination of office supplies, deliveries, petty cash, etc.
- collection of dental fees
- interact with insurance companies (e.g. predeterminations, claim submission,



etc.)
- address all concerns in a timely manner with solutions that balance the needs of the business, patients and staff
- Work to improve clinic profitability by optimizing scheduling and reducing costs.

Qualifications

- Experience in optimization of scheduling patient appointments
- Experience maintaining a professional level of patient privacy
- Flexible schedule with ability to work evenings and weekends based on business needs.
- Strong organizational and multi-tasking skills
- Punctual and reliable
- Excellent interpersonal skills: demonstrated ability to adapt and respond to a variety of patients
- Experience with Dental practice management software (at least one year)
- Dental assisting experience is a plus

Pay: $23.00-$28.00 per hour Expected hours: 25.0 – 35.0 per week

Benefits

- Dental care
- Flexible schedule
- In office parking

Experience:
- Dental receptionist: 1 year (required)

Work Location: In person

📌 Dental Administrator (Mississauga)
🏢 FPDA
📍 Mississauga