Shape digital transformation delivery for Phelix healthcare customers using SaaS implementation, system integration, and service management expertise. Collaborate within an agile team.

As Implementation Manager, you will become a subject matter expert in the Phelix platform while delivering products to major healthcare players. You will work across service delivery, support, incident prevention, and change management. The role also develops expertise in healthcare specialties for client engagements.

Key Responsibilities

Deploy Phelix products for strategic healthcare customers

Map client objectives and outcomes during implementation planning

Partner with teams to meet delivery commitments

Improve implementation and service management processes





Support adoption and retention through customer relationships

Requirements

Three-plus years managing SaaS implementations or related delivery roles

Track record delivering high-quality complex project results

Robust understanding of SaaS platforms and system integrations

Considerable client-facing relationship management experience

Healthcare industry experience or knowledge

Apply SaaS implementation, integration, and service delivery expertise to support Phelix’s healthcare transformation initiatives.

📌 Digital Transformation Implementation Manager (Winnipeg)
🏢 Phelix.ai
📍 Winnipeg