Lead integrated hospitality operations at Trent University, overseeing dining, retail, catering, beverage, and licensed services across campuses and properties. A hybrid schedule includes three days on campus and two remote.

As Director, you will provide strategic leadership and operational oversight for contracted and self-operated services. You will shape service models, financial strategies, contract management, procurement, food safety, risk management, and stakeholder engagement. The role supports student experience, affordability, inclusivity, sustainability, and financial performance.

Key Responsibilities

Establish multi-year hospitality priorities, service models, and financial strategies

Oversee contracted and self-operated dining, retail, and catering

Manage major contracts, franchises, partnerships, and procurement processes

Lead service transformations,



including residential dining model implementation

Align infrastructure planning, stewardship, and guest experience across divisions

Requirements

Master’s degree or equivalent education and significant relevant experience

Eight years of progressively responsible hospitality leadership experience

Experience managing complex budgets, forecasts, revenues, and contribution targets

Knowledge of food safety, licensing, accessibility, and regulatory requirements

Smart Serve certification and Ontario G Class driver’s license

Bring strategic leadership, financial stewardship, contract expertise, and hospitality knowledge to Trent University’s Peterborough-based services.

📌 Director of Hospitality Operations (Deep River)
🏢 Trent University
📍 Deep River