Elevate customer success in Canada with Motive as the Director of Success and Account Management. This strategic position involves overseeing account management efforts across a rapidly expanding customer base in Canada. You will leverage your extensive knowledge of sales and customer success to guide Account Managers in strengthening client relationships and increasing revenue. Lead a successful Enterprise Account Management team across Canada

- Drive retention and identify expansion opportunities within accounts
- Strategize on demonstrating business value to enterprise customers
- Recruit and mentor top talent to enhance team performance
- Collaborate with Sales, Product, and Customer Support teamsRequirements:
- 10+ years in SaaS or revenue-focused account leadership
- 4+ years managing customer success and account management teams
- Proven success in expanding revenue within complex customer segments
- Proficient in Salesforce and sales analytics metrics

-

📌 Director, Success & Account Management At Motive (Toronto)
🏢 Motive
📍 Toronto