Lead field service product strategy at Xplore Inc., owning work order platforms, dispatch, scheduling, and technician-focused solutions across rural connectivity operations.

This experienced Product Owner owns the vision, backlog, and multi-year roadmap for field service and work order management platforms. You will translate technician and customer pain points into requirements, coordinate integrations, and guide agile delivery. Success includes measurable improvements in efficiency, experience, and reliability.

Key Responsibilities

Own and prioritize the field service product backlog

Drive the multi-year roadmap for work order management

Translate field pain points into user stories

Coordinate CRM, ERP, inventory, and scheduling integrations

Track cycle time, fix rates, utilization, and satisfaction

Requirements

Five or more years as a Product Owner

Experience with work order or dispatch platforms

Agile development experience with Scrum or Kanban

Ability to define requirements and acceptance criteria

Robust stakeholder communication and presentation skills

Shape Xplore’s field service roadmap through product ownership, agile delivery, integration management, and measurable operational improvement.

📌 Field Service Product Owner (Winnipeg)
🏢 Xplore
📍 Winnipeg