Overview

As a Guest Service Attendant, you welcome guests, respond to questions, and help ensure each interaction is smooth and courteous. You support front desk operations, handle guest requests, and coordinate with colleagues to provide attentive service throughout each visit.

Responsibilities

- Welcome guests, listen to their needs, and provide clear information about services and available assistance.
- Answer and direct calls using multi-line phone systems, applying professional phone etiquette and accurate message handling.
- Respond to guest requests, share relevant updates with colleagues, and help resolve concerns promptly.
- Your impact: Thoughtful, timely assistance helps guests feel welcomed and enables colleagues to deliver consistent service.

Skills Required: Explicit communication, courteous phone etiquette, customer service,



and the ability to manage guest requests and share accurate information are essential to front desk and guest services duties. A welcoming, patient approach supports positive interactions with guests and effective coordination with colleagues.

Preferred: Hotel experience, hospitality or front desk experience, familiarity with multi-line phone systems, and bilingual or multilingual communication skills are valuable strengths for serving guests with varied needs.

Pay: $18.00-$20.00 per hour

Expected hours: 40.0 per week

Benefits

- Flexible schedule
- On-site parking
- Store discount

Work Location: In person

📌 Guest Service Attendant (Waterdown)
🏢 Petro Canada Gas Station and Au0026W
📍 Waterdown