Head of Digital Customer Success & AI-Driven Growth (Toronto)

Head of Digital Customer Success & AI-Driven Growth (Toronto)

08 Nov
|
Equinix
|
Toronto

08 Nov

Equinix

Toronto

Equinix is seeking a leader to own the Digital Customer Success strategy and the post-sale motion. You will design scalable, data-driven journeys, leveraging AI, automation, and Gainsight to drive adoption, retention and growth across digital customer segments. Collaborate with Sales, Marketing, Product and Ops to optimize journeys and performance. The role focuses on translating customer signals into proactive experiences, with an emphasis on reducing risk and improving value realization at

📌 Head of Digital Customer Success & AI-Driven Growth (Toronto)
🏢 Equinix
📍 Toronto

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