Our partner is looking for a Head of Internal Product, Systems & Creative Operations based in Canada. This is an exciting opportunity to build and lead an internal product and operations function within a fast-growing, globally distributed creative agency network. You will identify operational challenges, translate them into scalable solutions, and drive continuous improvement through research, feedback, and iteration.

Working closely with founders, creative teams, operators, and developers, you will shape the internal infrastructure that supports business growth. This is a fully remote position offering significant ownership, autonomy, and the opportunity to rethink how creative organizations operate. Build and lead the internal product and creative operations function, establishing processes for gathering requests, prioritizing initiatives, assigning ownership, and maintaining internal systems.

Identify operational inefficiencies, understand where teams lose time, context, or clarity, and translate these insights into actionable roadmaps and clear product requirements. Determine which processes and tools should be standardized across the agency network and where individual teams require tailored approaches. Oversee the entire lifecycle of internal products and systems, from initial discovery and development through implementation, adoption, maintenance, and ongoing optimization.

Proven experience in product management, product design, creative operations, or a related field, with the ability to translate complex organizational needs into practical solutions.

Experience building, implementing,



and improving internal tools, systems, workflows, or digital products, ideally within an agency, creative production, or fast-paced service workplace. Strong analytical and problem-solving abilities, with a keen eye for identifying friction points, simplifying complex processes, and improving user experiences. Exceptional curiosity, empathy, and communication skills, with the ability to understand different perspectives and help stakeholders articulate underlying challenges and needs.

Strong product judgment and attention to detail, particularly when designing intuitive user experiences and addressing micro-interactions without overlooking operational complexity. A long-term, scalable mindset, considering adoption, reliability, maintainability, and the evolving needs of teams when building solutions. Strong understanding of artificial intelligence, including its capabilities, limitations, and practical applications, with the ability to integrate AI tools effectively into workflows.

Flexible working hours to support work-life balance. Fully remote working arrangement, with the flexibility to work from anywhere. Opportunities to travel and spend time collaborating with teams across different countries.

The opportunity to build and shape a new internal product and creative operations function from the ground up. Investment in custom product development, with access to resources to test ideas and implement innovative solutions. The opportunity to work with a global network of specialized creative teams and contribute to the evolution of agency operations. #

📌 Head Of Internal Product, Systems & Creative Operations (Winnipeg)
🏢 Jobgether
📍 Winnipeg