SOSEQUIPMENT is a Quebec-based company specializing in the rental, sale, maintenance and repair of lifting and handling equipment. As a growing company, we rely on human service, a committed team and a culture of continuous improvement.Through a human and close-knit approach, our mission is to offer our customers cutting-edge solutions by integrating the most practical lifting and handling equipment on the market.Reporting to the President, the Director of the Service is responsible for the overall performance of the company’s day-to-day operations.He acts as the true conductor of the operations by ensuring coordination between:the mechanical workshop

- His role is to ensure an excellent level of customer service while maximizing productivity, profitability, and team engagement.Leadership and management of operations Active participation in the management committee.Identify the risks that could harm the company’s performance.Develop a culture of continuous improvement.Daily management of operations Plan, organize and prioritize the work of the workshop and the road technicians.Manage emergencies and quickly rearrange priorities when necessary.Ensure excellent coordination between the service, parts,



transport and rental.Ensure compliance with commitments made to customers.Translate the needs of customers into concrete actions for the teams.On-site presence Being present daily in the workshop.Supporting technicians in complex situations.Ensure the quality of the work carried out.Team management Conduct performance evaluations.Manage disciplinary situations as needed.Optimizing the use of human and material resources.Ensure the monitoring of performance indicators (KPIs), including:productivity
- Availability of the fleet
- Quality of the interventions.Knows how to manage several priorities simultaneously
- Is focused on results and customer service.More than 10 years of experience in operations management, ideally in the field of equipment rental, mechanics, transport or maintenance.Experience in managing teams.Pay by direct deposit every week3 Personal Sick Days (PSDs) for self-care2 extra days off at Christmas (in addition to the 2 public holidays!)Voluntary retirement savings plan with employer contribution $.Workwear, safety boots and personal protective equipment provided according to the positionHealth and well-being programA gym is offered on siteA fridge with apples, free coffeeSeveral corporate activities and events (sugar shack, BBQ dinner, Christmas dinner, etc.)

📌 Head Of The Service (Winnipeg)
🏢 SOSEQUIPMENT
📍 Winnipeg