Who We Are

Proudly owned and operated in Canada, Suzy Shier & Le Château brings you the best of everyday style and occasion wear in one destination. For over 60 years, we have championed inclusivity in Canadian fashion. With honesty and care, we support our customers, partners, and communities — empowering each other to shine. We are committed to fostering growth, mentorship, and advancement for all our team members across our organization.

About the Role:

The HR Operations & Recruitment Coordinator provides essential administrative and operational support across the employee lifecycle, with a primary focus on recruitment, onboarding, employee data management, compliance, and field team support. They serve as a key point of contact for day-to-day HR inquiries and recruitment needs. The role also monitors recruitment and workforce data to provide meaningful insights into hiring activity, employee movement, store staffing levels, and seasonal workforce requirements.

What You Will Be Responsible for:

Recruitment Administration & Pipeline Management

- Job Posting & Distribution: Write, format, and post localized job openings on job boards (Indeed Canada, LinkedIn, RetailCouncil), and social media channels for all 110 store and H.O.
- Maintenance: Update and maintain a comprehensive library of standardized retail job descriptions (e.g., Sales Associates, Keyholders, Store Managers), ensuring they reflect current fast-fashion trends and operational needs.
- Applicant Screening: Conduct initial resume screening against minimum store requirements and coordinate digital pre-screening assessments for high-volume roles.
- Interview Coordination: Schedule interviews between store management teams and candidates,



managing multi-time-zone calendars across Canada.
- Candidate Communication: Manage the candidate experience by sending automated updates, interview confirmations, and polite rejection notifications to keep the employer brand strong.

High-Volume Workforce & Onboarding Administration

- Execute the daily data processing of current hires, seasonal associates, internal store promotions, and exits across all provinces.
- Audit and maintain digital personnel files in our Dayforce platform.
- Trigger and track background checks, reference processing, and digital employment contract distribution for store management teams.
- Monitor and track weekly hourly store attendance data, shift variances, and leave requests to ensure flawless integration with the payroll department.

National Compliance & Policy Support

- Ensure all regional store job postings, worker scheduling inputs, and mandatory employment contracts comply with multi-provincial Employment Standards Acts (ESA) (e.g., Ontario ESA, BC Employment Standards, Quebec Labour Standards).
- Track and manage workplace health and safety administrative documentation, including provincial Workers' Compensation board records (WSIB, CNESST, WorkSafeBC).
- Keep store-level employee handbooks updated with evolving retail corporate policies and distribution protocols.

Field Team Support





- Act as the first point of contact for Store Managers and regional teams regarding internal policies, job posting requests, employee store discounts, and routine benefits programs.
- Compile monthly retail recruitment metrics, pinpointing average time-to-hire, local store attrition patterns, and peak holiday headcount fulfillment rates.

What You Will Offer

- A bachelor’s degree in business/human resources or equivalent.
- CHRP or CHRL designation or working towards certification as asset.
- Strong knowledge of HR practices, employment laws, and compliance requirements.
- Ability to manage and prioritize multiple assignments.
- Ability to handle sensitive information with discretion and confidentiality.
- Ability to engage diverse audiences by being a strong facilitator
- Excellent written and verbal communication skills, interpersonal skills and planning skills.
- Excellent problem-solving skills.

What We Offer

- A competitive compensation package
- Paid sick and vacation days
- A comprehensive health and dental benefits package for all full-time employees
- Employee discount at all of our banners

Artificial intelligence is not used to screen, assess, or select applicants for this position. Suzy’s Inc. is an equal opportunity employer. If chosen to participate in the selection process, accommodations are available upon request. We will consult with the applicant to provide or arrange suitable accommodation in a manner that takes into account the applicant’s accessibility needs.

Pay: $47,500.00-$52,000.00 per year

Benefits

- Dental care
- Extended health care
- On-site parking

Work Location: In person

📌 HR Operations & Recruitment Coordinator - Suzy Shier (North York)
🏢 YM
📍 North York