Human Resources Manager (Multi-Site)

Federally Regulated Organization

Position Title

Human Resources Manager, Multi-Site Operations

Reports To

President

Location

Based in Mississauga, ON

Language Preference

Bilingual (French and English) preferred; ability to communicate effectively with employees and leaders in both official languages is an asset.

Position Summary The Human Resources Manager serves as a trusted advisor and business partner to management and leadership teams across multiple locations within a federally regulated organization. Working closely with business leaders, the role translates business needs into practical people strategies aligned with the organization’s overall HR strategy and provides strategic and operational HR leadership to support business objectives.

The Human Resources Manager partners with leaders to address current and future workforce needs and directs HR programs that help the organization attract, manage, develop and retain the employees needed to achieve its business objectives. The role supports employee engagement, talent management, employee relations, workforce planning, and organizational effectiveness across geographically dispersed worksites.

Through strong relationships with operational leaders and employees, the HR Manager provides practical guidance that balances business objectives with a positive employee experience. Advice and HR practices are grounded in the Canada Labour Code, the Canadian Human Rights Act, employment standards, health and safety requirements, and corporate policies.

Key Responsibilities

HR Business Partnership

- Act as the primary HR partner for assigned business units and locations.
- Provide coaching and guidance to managers on employee relations, performance management, attendance management, accommodations, investigations, and workforce planning.
- Support organizational design, restructuring, workforce optimization, and change management initiatives.
- Partner with leaders to develop people strategies aligned with business objectives.

Employee Relations

- Manage complex employee relations matters, including investigations, disciplinary actions, workplace conflict resolution, and terminations.
- Ensure consistent application of policies, collective agreements (where applicable), and employment legislation.

Federal Regulatory Compliance

- Ensure compliance with:
- Canada Labour Code (Part I, II and III)
- Canadian Human Rights Act




- Employment Equity Act
- Pay Equity Act
- Accessible Canada Act
- Privacy requirements (PIPEDA)
- Workplace Harassment and Violence Prevention Regulations
- Support government reporting, audits, and inspections.
- Develop and implement HR policies and procedures that align with federal regulatory requirements.

Health, Safety & Disability Management

- Partner with Health and Safety Manager to promote a safe workplace.
- Support incident investigations and corrective action plans.
- Manage disability, accommodation, return-to-work, and modified duty programs.
- Ensure accommodation practices comply with human rights legislation.

Talent Management & Workforce Planning

- Support recruitment and onboarding efforts across multiple sites.
- Conduct workforce planning analyses and succession planning initiatives.
- Support performance management, leadership development, and employee engagement programs.
- Identify talent risks and recommend strategies to improve attraction, retention, and workforce readiness.

Change Management & Organizational Effectiveness

- Lead communication and change management activities to ensure successful implementation of organizational changes.
- Analyze workforce metrics and provide recommendations to leadership.

HR Operations & Reporting

- Maintain HR data integrity and support HR system implementation and enhancement projects.
- Analyze HR metrics including:
- Turnover
- Absenteeism
- Vacancy rates
- Diversity metrics
- Employee engagement trends
- Prepare reports and presentations for senior leadership.

Multi-Site Leadership

- Provide HR support to multiple site locations
- Travel regularly to assigned sites to build relationships, support leaders, and maintain visibility with employees.
- Promote consistency in HR practices while recognizing local operational requirements.

Qualifications

Education

- Bachelor's degree in Human Resources, Business Administration, Industrial Relations, or related field.
- CHRP, CHRL, CPHR, or equivalent professional designation preferred.

Experience





- 7-10 years progressive HR experience.
- Minimum 3-5 years supporting multiple locations and operational environments.
- Experience within a federally regulated industry such as:
- Transportation
- Logistics
- Courier
- Aviation
- Rail
- Telecommunications
- Banking
- Marine transportation
- Experience in unionized environments preferred.
- Experience conducting workplace investigations and managing complex employee relations matters.

Knowledge & Skills

- Strong knowledge of federal employment legislation and labour relations practices.
- Demonstrated experience partnering with operational leadership teams.
- Excellent conflict resolution and problem-solving skills.
- Ability to influence without direct authority.
- Strong analytical and reporting capabilities.
- Proven ability to manage multiple priorities across geographically dispersed locations.
- Exceptional communication, facilitation, and stakeholder management skills.

· Working proficiency in French and English to support employees, managers, and sites in both official languages would be an asset.

Working Conditions

- Regular travel between operational sites (approximately 25%-40%).
- Occasional evening or weekend work to support operational needs.
- Combination of office, field, warehouse, terminal, or operational environments.

Success Measures The HR Manager will be evaluated on:

- Compliance with federal labour and employment legislation.
- Employee engagement and retention outcomes.
- Timely resolution of employee relations matters.
- Leadership effectiveness and manager satisfaction.
- Workforce planning and talent management results.
- Successful implementation of HR programs and initiatives.
- Health and safety performance metrics.
- Consistency of HR practices across multiple sites.

Typical Scope (Transportation/Logistics Organization)

- Support 100+ employees across multiple locations.
- Support frontline, operational, professional, and management employee groups.
- Partner with Operations leaders, Quality, Sales, Finance departments
- Manage moderate volume employee relations, attendance management, accommodation, and employee relations issues while driving strategic HR initiatives.

Expected hours: No more than 40.0 per week

Advantages

- Casual dress
- Company events
- Dental care
- Flexible schedule
- Life insurance
- On-site parking
- Paid time off

Work Location: In person

📌 Human Resources Manager (Multi-Site) (Mississauga)
🏢 Williams Pharmalogistique
📍 Mississauga