About Bells Of Steel Inc.At Bells of Steel, our mission is to make fitness and strength training approachable, affordable, and fun. We design and manufacture high-quality strength and exercise equipment for home gym owners and fitness professionals, helping people of all experience levels achieve their goals. If you enjoy a fast-paced, no-BS environment and want to help shape the future of strength training, you’ll fit right in.

Customer

Centricity – Always Spot the CustomerEverything we do is focused on helping our customers succeed. We lead with empathy, build trust through action, and create value for both external and internal customers.

About The

RoleWe're looking for an IT & Systems Manager who builds and maintains — and who can be trusted with the systems the company runs on. Our team ships internal tools with Claude Code every week, and we'd rather build than buy whenever building is the better answer. That speed needs someone in charge of it.

You’ll lead our small technical team: our AI and internal tools developer, a contract AI engineer, and the app developers we’re hiring now. You’ll set the rules for how we build and review what ships. You’ll also own the systems the business depends on — our ERP, our data, our email, our devices and our security — and keep them fast, accurate and standing up through our busiest weeks of the year.

Some days you’re building. You can explain every change you approve, and you've verified it works and it's secure. You're AI-first, not AI-curious. Laptops, phones, printers, label printers, scanners and Wi-Fi.

The job is hybrid, but hardware, the warehouse and the team mean regular days on site, so remote from another city or country won’t work. What You'll DoLead the technical team Manage our AI and internal tools developer and the app developers, and coordinate with our contract AI engineer Set priorities with leadership, run code reviews, and own how internal tools and the training app get released and rolled back Own our development rules: company code in the company GitHub, company data in company databases, secrets scanned before every push,



nothing important tied to one person's account Run Company IT Onboarding and offboarding: accounts, devices and access set up on day one and shut off on the last day Keep our employees productive across our Canadian, US, UK, Australian and German operations Manage our software stack and what it costs: licences, renewals, and cutting tools we don't need Buy, set up, track and fix laptops, phones, printers, label printers, scanners and networks at the office, warehouse and showrooms Manage Clickup, our project management software, including governance, oversight and coaching/continuous improvement to drive higher efficiency over time Own the relationship with our managed IT and security provider — device monitoring, threat detection and incident response — and build the capability to bring that work in-house over time Set the guardrails for AI agents: read-only first, human approval before anything that touches money, customers or data, and protection against prompt injection Run backups, and actually test them — a restore you've proven, not a job that reports green Own our data and systems of record Own the data platform: pipelines, schema and data model, a maintained data dictionary, freshness and reconciliation checks, and what our queries cost us Own data quality — if two systems disagree about a price, a stock level or an order, you own getting to one answer and keeping it that way Own consent and privacy in practice: how customer consent is captured and carried across every system in Canada, the US, the UK, Australia and Germany, plus suppression lists, retention and deletion, and where personal data is allowed to live SPF, DKIM and DMARC at enforcement, separate sending domains for transactional and marketing mail, monitoring, and inbox placement that someone actually watches Own our ERP in production once it’s live:



database growth and archiving, indexing, background jobs, report performance, and capacity planning so it doesn't slow to a crawl in our busiest weeks Keep customizations documented, version-controlled and upgrade-safe, so an upgrade never turns into a rebuild Run the replacements we have in flight — ERP, email platform, shipping — with parity testing against the outgoing system, validated data migration, a written rollback plan, and no cutovers during peak Be the person who says what a change will cost before it ships, and who knows which system is the source of truth for every number the company reports Review and harden the apps the rest of the company builds, and help non-technical staff build safely with Claude Help The Company Get Better At AI Coach teams across the company — warehouse, customer support, finance, marketing — on building and using AI tools safely and well Run the training, office hours and reviews that turn one-off experiments into tools people use every week Day 30: you've mapped every system, account, device and credential we have, who owns each, and which system is the source of truth for the numbers we run on Day 90: the dev team ships on a steady review-and-release rhythm; current hires get working accounts and a laptop on day one and leavers lose access the same day; and you've published what our core data means and where it comes from You've owned IT, systems or software at a small or growing company, usually 5+ years, though what you've done matters more than the number You've moved a company off a system people depend on daily, and can tell us what you tested before cutover and what you'd do differently You've led or mentored developers, or you're ready to, and you can review code you didn't writeStrong on identity and access, device management, networking and SaaS admin Comfortable with relational data modelling and query performance, not just writing queries Working knowledge of APIs, SQL, Git and TypeScript or Python You explain technical calls in plain language to the warehouse, customer support and the leadership team Bonus points

📌 It & Systems Manager (Ai-First) (Winnipeg)
🏢 Stichting Mission on Wheels
📍 Winnipeg