Join our Group Functions Technology team! Collaborate with our Business Continuity & Disaster Recovery team to help strengthen our ability to deliver critical services when they matter most. In this role, you will partner with business, technology, risk, and governance teams to advance operational resilience capabilities, support continuity planning and testing, and help ensure Manulife remains prepared to respond effectively to disruptions.

This is an opportunity to influence enterprise-wide resilience practices while helping protect the services our customers, colleagues, and communities depend on every day. Lead operational resilience and business continuity activities across assigned business areas while supporting alignment with Manulife's operational resilience framework. Drive the continuous improvement of resilience capabilities, processes, and practices across the organization.

Collaborate with business and technology stakeholders to strengthen resilience readiness and safeguard critical operations during disruptive events. Risk Management & Governance Partner with project and business teams to identify, assess, and mitigate operational resilience risks throughout initiatives and transformation programs. Ensure resilience considerations are incorporated into business decisions, projects, and operational processes.

Support compliance with internal policies and evolving regulatory expectations, including operational resilience requirements.

Continuity

Planning & Testing Lead the planning, coordination, execution, and reporting of business continuity and operational resilience testing exercises. Review,



maintain, and enhance Business Continuity Plans (BCPs) and related program documentation. Facilitate resilience exercises, workshops, and scenario testing with business and technology teams.

Build strong relationships across business, technology, risk, and governance teams to advance resilience objectives. Communicate testing outcomes, risks, and recommendations to a variety of audiences, including senior leadership. Minimum 4+ years of experience in business continuity, operational resilience, risk management, disaster recovery, or a related discipline within a large and complex organization.

Strong understanding of business continuity and operational resilience principles, methodologies, and industry practices.

Experience developing, maintaining, and testing Business Continuity Plans and resilience frameworks. University degree in a relevant field, or an equivalent combination of education, professional certifications, and related experience.

Skilled Business

Continuity certification (ABCP, CBCP, MBCI, MBCP, or similar) or equivalent practical experience. Knowledge of OSFI operational resilience requirements is considered an asset.



Familiarity with resilience and governance platforms such as Fusion Risk Management, Archer, or similar tools.

Strong proficiency with Microsoft Office applications and reporting tools such as Power BI. Understanding emerging industry trends and regulatory expectations related to operational resilience. We’ll recognize and support you in a flexible environment where well-being and inclusion are more than just words.

Estamos comprometidos con la equidad en las contrataciones, la retención de talento, el ascenso y la remuneración, y administramos todas nuestras prácticas y programas sin discriminación por motivos de raza, ascendencia, lugar de origen, color, origen étnico, ciudadanía, religión o creencias religiosas, credo, sexo (incluyendo el embarazo y las afecciones relacionadas con este), orientación sexual, características genéticas, condición de veterano, identidad de género, expresión de género, edad, estado civil, estatus familiar, discapacidad, o cualquier otro aspecto protegido por la ley vigente. 86,100.00 CAD - $136,100.00 CAD El salario real variará según las condiciones del mercado local, la geografía y factores relacionados con el puesto como conocimientos, habilidades, requerimientos, experiencia y educación/formación. We use data and analytics technologies, such as artificial intelligence (AI), and automated processing tools, to analyze and process the information you provide to us or third parties in the application process. For more information, please refer to our personal information collection statement ( . #

📌 Manager, Business Continuity Planning (Winnipeg)
🏢 Manulife
📍 Winnipeg