Lead partner onboarding, integrations, and operational systems at Thumbtack in a virtual-first model supporting teams across the U.S. and Philippines.As Manager, Operational Foundations, you will manage three to four people within Partner Operations. You will strengthen onboarding, partner finance, reporting, internal tooling, and support capabilities. The work combines APIs, integrations, automation, and cross-functional partnership with Product and Engineering.Key Responsibilities:

Own partner onboarding from application through launchTrack conversion, bottlenecks, and time to integrationOversee integration support and escalation pathsBuild knowledge bases and self-serve troubleshooting resourcesSet tooling and automation strategy for Business DevelopmentRequirements:

5+ years in partnership, developer, technical, or business operations2+ years managing and developing peopleExperience improving onboarding or support processesTechnical fluency with APIs, integrations, and data flowsStrong analytical and program-management skillsBring systems thinking, people leadership, and technical fluency to scale Thumbtack’s partner operations foundation.

📌 Manager Partner Operations Foundations (Winnipeg)
🏢 Thumbtack
📍 Winnipeg