Apply harm reduction, advocacy, and trauma-informed leadership at Warden Woods’ shelter program, based in person at Kingston Road in Scarborough.

This manager supports user-centered services for unhoused people while guiding frontline staff and strengthening structured, goal-oriented case management. The role reports to the Director of Drop-In and Shelter in Community and includes off-site mobile work across Southwest Scarborough, Toronto, and the GTA. Strong collaboration with residents, funders, elected officials, service providers, and neighbours is central.

Key Responsibilities:

- Advocate for dignity and self-advocacy among shelter users
- Lead overdose prevention training, procedures, and site messaging
- Guide staff through complex cases and capacity building




- Resolve conflicts and build consensus with stakeholders
- Maintain shelter communications and supporting community data

Requirements:

- Practical knowledge of anti-oppressive frameworks
- Understanding of systems affecting Indigenous and racialized people
- Excellent written and verbal English communication
- Versatile availability for evenings and weekends
- Vulnerable sector police reference check before starting

Strengthen harm reduction, resident advocacy, community relationships, and staff practice through trauma-informed shelter management at Warden Woods.

📌 Trauma Informed Shelter Support Manager (Toronto)
🏢 Warden Woods Community Centre
📍 Toronto