Support fraud operations and business readiness as a Senior Business Analyst with Scotiabank in Toronto, connecting analysis, testing, and implementation.

This position addresses operational pain points, data quality concerns, reporting gaps, system defects, and process exceptions within fraud management. You will work with cross-functional partners to document requirements, improve workflows, support user acceptance testing, and validate solutions against business and fraud control needs. The role also contributes to risk-aligned daily activities.

Key Responsibilities:

- Assess fraud initiatives and operational impacts
- Document procedures, workflows, user stories, and requirements
- Support business readiness, knowledge updates, and implementation planning




- Track defects and validate business and control requirements
- Monitor fraud trends, policies, expectations, and technology changes

Requirements:

- Two or more years of relevant skilled experience
- Ability to identify root causes and assess impacts
- Strong written and verbal communication abilities
- Stakeholder management, influencing, facilitation, and collaboration skills
- Relevant post-secondary education or equivalent experience

Bring fraud operations analysis, readiness planning, testing, and risk awareness to Scotiabank’s Senior Business Analyst team in Toronto.

📌 Senior Fraud Operations Business Analyst (Toronto)
🏢 Scotiabank
📍 Toronto