Manage Resolver’s Security & Investigations accounts with forecasting discipline, CRM accuracy, and a hybrid work model supporting office presence.

As an Account Manager, you will support Resolver’s sales engine by expanding existing customers through upselling, cross-selling, and retention. You will track account performance, document transactions, and map customer decision makers and stakeholders. The role emphasizes autonomy, resourceful problem-solving, and customer-focused commercial execution.

Key Responsibilities:

- Forecast and track customer account metrics
- Maintain accurate, up-to-date CRM records
- Map customer decision makers and stakeholders
- Track customer transactions and usage patterns
- Build relationships throughout the sales cycle

Requirements:

- Two to five years of related SaaS sales experience
- Knowledge or exposure to Security & Investigations
- High initiative and autonomy in daily work
- Resourceful approach to solving customer problems
- Passion for technology-based business solutions

Apply account forecasting, CRM management, and customer-focused sales skills to expand Resolver’s SaaS security solutions.

📌 Hybrid Security Software Sales Account Manager (Toronto)
🏢 Resolver, a Kroll Business
📍 Toronto