Strengthen client service and team connectivity as an Operations Supervisor at Calgary North Animal Hospital in Calgary, AB.

This experienced supervisor reports to the Hospital Manager and leads daily operations with the hospital Leadership team. The work focuses on coaching, behaviour modelling, communication, and respectful teamwork. You will also support training and client care procedures.

Key Responsibilities:

- Provide leadership across daily hospital operations
- Develop trust and team connectivity through active coaching
- Model behaviours supporting teamwork and open-mindedness
- Train Associates and new client service hires
- Address issues supporting client and patient experiences

Requirements:

- Two years minimum in a fast-paced client service setting
- Exceptional interpersonal skills with pet parents and communities
- Medical office experience would be an asset
- Strong organizational and administrative capabilities
- Passion for leadership and superior client service

Lead veterinary hospital teams with coaching, communication, organizational strength, and sound judgement for quality client and patient care.

📌 Veterinary Client Service Team Supervisor (Calgary)
🏢 Mars Veterinary
📍 Calgary