Combine French speaking capabilities with Java, UI, and API automation as a QE Engineer supporting contact center technology.

This bilingual engineering assignment focuses on testing contact center platforms, agent desktops, and automated customer interaction flows. The work includes UI and API automation with available tools such as Selenium, Postman, and Karate. Technical leadership supports maintenance releases, enhancements, and ongoing support activities.

Key Responsibilities:

- Test contact center platforms through quality engineering practices
- Automate agent desktop experiences and related workflows
- Automate IVR and routing using Cyara, Hammer, or similar tools
- Lead technical activities for releases and enhancements
- Support maintenance and ongoing platform activities

Requirements:

- French speaking capability with testing experience
- Expertise in contact center quality engineering
- Automation testing experience across UI and APIs
- Java core knowledge
- Familiarity with structured scaled Agile environments and delivery tools

Use French, Java, contact center testing, and automation expertise to support reliable platforms, releases, and ongoing engineering activities.

📌 French Speaking Contact Center Test Engineer (Toronto)
🏢 Astra North Infoteck
📍 Toronto