Change strategy, impact assessment, and advantages realization are central to this Organizational Change Management role at Tata Consultancy Services.

This position supports transformation by translating business objectives into practical change plans and adoption measures. TCS professionals evaluate customer and employee experience impacts, analyze readiness, and recommend actions. The work spans stakeholder engagement, communications, training enablement, and reporting.

Key Responsibilities:

- Develop change strategies tailored to program and project objectives
- Evaluate customer, employee, process, and technology impacts
- Define adoption metrics and monitor proficiency and readiness
- Analyze change data and report through dashboards or scorecards




- Plan mitigation for resistance and risks with business partners

Requirements:

- Ability to create change roadmaps and sustainment activities
- Experience conducting training-needs analysis
- Stakeholder analysis and engagement planning capability
- Knowledge of communication coordination across leadership channels
- Ability to provide recommendations from experience insights

Shape measurable adoption through change planning, impact analysis, readiness reporting, and benefits realization for TCS enterprise initiatives.

📌 Change Strategy and Adoption Specialist (Toronto)
🏢 Tata Consultancy Services
📍 Toronto