Nurse Case Manager(Job Number: 26006533)Primary Location: ON-Mississauga Pharma Employee Type: Full-Time Pay Rate From:$67,200 Pay Rate To:$84,000Description: JOB SUMMARYThe Nurse Case Manager (NCM) will play an essential role in supporting patients living with HIV disease to improve both their health outcomes and quality of life. Assist the physician with the completion of all program-specific paperwork and follow-up on submissions pertaining to obtaining drug reimbursement/coverage through private and provincial drug formularies to ensure patients have access to their prescribed treatments in a timely manner. including gathering all pertinent and appropriate information to complete the necessary forms (private and/or provincial insurance) in a concise, organized, and professional manner. Ensure patients are scheduled for necessary diagnostic tests and notify physicians of any expired test results that require follow-ups.

Review post visit reports to confirm next appointment is scheduled and data integrity of the report against the physician order, if applicable. Facilitate any required communication with physicians, Patient Support Programs, or other health care professionals involved in the patient's circle of care. Work closely with the manufacturer local sales representatives to support specific physician's and staff needs, if applicable.

Offer and/or provide educational training to patients and physicians on product(s). Act as a central resource liaison for program stakeholders, which include physicians, nurses, patients, and clinics. Coordinate and schedule patients at appropriate visit locations (home, clinic, etc.), Ensure patient records are maintained and data-accurate to meet program reporting requirements.

Must be able to identify and report Adverse Events to Health Canada, Med Info, and enter into source system and third-party systems. Participate in quality activities and continuous improvement initiatives in keeping with the company's Quality Management System as well as specific performance indicators for the project.



Maintain confidentiality of pharmaceutical partner(s) and corporate information and discuss same only with appropriate Bayshore personnel. as per specified timelines and Bayshore's policy, if applicable.

Complete product complaint reports. Adhere to Bayshore and manufacturer Policies and Procedures. Graduate of registered Nursing Program or registered practical nursing program holding current registration from a provincial licensing body in Canada.

Registered and in valuable standing with their provincial regulatory body. Demonstrated expertise in delivering exceptional customer service and fostering positive relationships with internal and external stakeholders. This position requires bilingual proficiency in French and English (spoken and written) due to operational, client, and regulatory requirements.

Understanding of provincial and private coverage criteria, Special Authorization processes and how to navigate the Canadian drug coverage landscape is an asset.

Strong computer and technical skills: Excel, Word, Outlook, tablets, web portals/internet use. Proficient with accurate data collection and data integrity. Self-regulation of time management and the ability to multi-task and adhere to deadlines. Ability to work in a quiet working environment with proven ability to work autonomously within a remote/virtual team environment. Established high speed internet access from home office.

At Bayshore

Healthcare, our commitment to Equity, Diversity & Inclusion is our strength. This is how we bring our vision of being the difference in the lives of those we care for, work with and in our communities. We have a great sense of pride in creating a culture of belonging, where individual differences are embraced and celebrated, through programs, resources and policies that support each individual's purpose, potential and wellbeing.

At Bayshore Healthcare

Ltd., and its subsidiaries, we are committed to fostering an inclusive workplace and operate in full compliance with all Provincial and Territorial legislation pertaining to Human Rights Codes and Accessibility requirements.

📌 Nurse Case Manager (Mississauga)
🏢 Bayshore HealthCare
📍 Mississauga