Operational excellence drives this Softchoice management prospect focused on Microsoft Licensing Operations. Improve workflows, tools, controls, and team performance.

The Manager, Operational Excellence leads people and operating practices across Microsoft licensing transactions. You will establish priorities, clarify ownership, improve documentation, support automation, and maintain effective reporting. The position combines team development with continuous improvement, stakeholder partnership, governance, and execution for commercial, public sector, and education business.

Key Responsibilities

Lead practical improvements to workflows, controls, reporting, and tools

Partner with IT on requirements and system changes

Test, document, communicate, and support process adoption

Maintain scorecards, process documentation,



decision records, and audit evidence

Build stakeholder alignment across Microsoft and internal teams

Requirements

Progressive operational experience of at least three years

People leadership involving coaching and talent development

Experience managing complex, high-volume transaction operations

Knowledge of quoting, ordering, renewals, and contract processing

Post-secondary education or equivalent relevant experience

Use operational excellence, stakeholder management, Microsoft licensing knowledge, and process improvement skills to strengthen Softchoice’s business execution.

📌 Operational Excellence Manager Microsoft (Winnipeg)
🏢 Softchoice
📍 Winnipeg