The Operations Manager is responsible for overseeing all aspects of field operations, including leading the operations team, coordinating with airlines and airport authorities, and ensuring the implementation of operational procedures and policies. In addition to managing day-to-day operations, this role is key in crisis management, handling emergencies and disruptions in close collaboration with senior leadership. Continuous analysis and improvement of operational processes to increase overall efficiency.

Manage the delivery of services for customer airlines and airports in accordance with the contract and within the agreed budget level Ensure safety and security policies and procedures are in accordance with all applicable standards set Liaise with airline station managers, airport operations managers, handling agents, Customs, Immigration and Security officials, and other airport stakeholders Manage local Recruiting and Staffing initiatives, following recruiting and hiring policies and procedures and ensuring staffing levels are maintained to meet internal/external service level/quality assurance standards Monitor performance and take action to correct any shortfalls Collaborate with Senior leadership operational gaps, irregularities and audits Guide and mentor the local team Investigate and report all accidents, incidents, and irregularities, including work-related accidents/incidents, passenger incidents involving PrimeFlight employees and property and/or aircraft damage Ensure compliance with all local, state,



and federal regulations and laws as well as required security measures Promote and support workplace diversity initiatives Assist and/or lead startup operations across all lines of business Perform any additional duties as assigned by management 18 years of age or older Ability to work in office, onsite, Monday-Friday Established leader in managing large teams Project Management experience is a plus In-depth knowledge of airport operational procedures and regulatory requirements Strong leadership and team management skills Communicate effectively in English (reading, writing, speaking) Eligibility to acquire needed credentials and clearances (FAA, RAIC, TSA, Port Authority, U.Travel requirement 75% travel between airport stations and for meetings Must be adaptable to work extended hours on occasion to support our field operations Reasonable accommodation may be made to enable individuals with disabilities to perform the essential requirements.

PHYSICAL ACTIVITY/WORKING CONDITIONS MAY INCLUDE: Prolonged standing and walking in an indoor/outdoor environment as applicable PrimeFlight Aviation Services, Inc. is proud to be an equal opportunity employer. All applicants and employees are considered and evaluated for positions at PrimeFlight Aviation Services, Inc. without regard to race, ethnicity, religion, color, sex, gender, gender identity or expression, sexual orientation, national origin, ancestry, uniform service member and veteran status, marital status, pregnancy, age, protected medical condition, genetic information, disability, or any other protected status in accordance with all applicable federal, state/province, and local laws. Standard message and data rates may apply.

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📌 Operations Manager - Yvr Airport (Winnipeg)
🏢 PrimeFlight Aviation
📍 Winnipeg