Order Processing Clerk

Canadian Office Supplies Inc.

Job Type: Full-time, Permanent

Pay: $22.00–$26.00 per hour, depending on experience

Expected Hours: 37.5 per week

Schedule: Monday to Friday, daytime hours

Work Location: In person

Benefits: Extended health care, casual dress

Canadian Office Supplies Inc. is a Canadian-owned and operated business established in 1989. We supply office products and business essentials to companies throughout Greater Vancouver and across Canada.

We are looking for a reliable, organized, and detail-oriented individual to join our team as an Order Processing Clerk.

This is an office-based administrative position focused on processing daily orders, communicating with suppliers, reviewing invoices, and assisting with general office operations.

We are looking for someone who is comfortable working with computers, enjoys detailed administrative work, and takes initiative to resolve day-to-day issues.

Previous experience is an asset, but we are willing to train the right candidate.

Key Responsibilities

Order Processing and Supplier Coordination

- Process daily orders and submit purchase orders to suppliers.
- Communicate with suppliers regarding product availability, pricing, backorders, and deliveries.
- Follow up on outstanding orders and resolve order discrepancies.
- Research products and identify suitable alternatives when items are unavailable.
- Develop product knowledge to assist with product sourcing and substitutions.
- Coordinate product returns, credits, and claims with suppliers.




- Maintain accurate product and supplier information in our computer system.

Accounts Payable Administration

- Review and match supplier invoices against purchase orders.
- Verify pricing, quantities, and invoice accuracy.
- Approve and process supplier invoices according to company procedures.
- Investigate and resolve invoice discrepancies with suppliers.
- Follow up on outstanding supplier credits and adjustments.
- Maintain accurate accounts payable records.

General Office Administration

- Assist with daily office administrative tasks.
- Communicate with suppliers by email and telephone.
- Coordinate with team members regarding orders and product information.
- Occasionally answer incoming telephone calls and direct inquiries to the appropriate person.
- Perform other related administrative duties as required.

Qualifications and Skills
- Strong attention to detail and accuracy.
- Good organizational and time-management skills.
- Comfortable using computers and learning new software.
- Good written and verbal English communication skills.
- Ability to handle multiple tasks and follow through on outstanding issues.
- Comfortable working with numbers, pricing, and invoices.




- Valuable problem-solving skills and willingness to take initiative.
- Reliable, dependable, and able to work independently as well as part of a small team.

The following experience would be an asset but is not required:

- Office administration or order processing.
- Communicating with suppliers.
- Accounts payable or invoice processing.
- Microsoft Outlook and Excel.
- Office supplies or wholesale distribution.

Training will be provided.

What We Offer

- Hourly pay of $22.00–$26.00, depending on experience.
- Full-time, permanent employment.
- Monday to Friday daytime schedule, with no weekends.
- 7.5 working hours per day, plus a 1-hour unpaid lunch break.
- Extended health care benefits.
- Casual dress code.
- Friendly and supportive small-team environment.
- On-the-job training.

How to Apply Please submit your resume outlining your relevant experience and qualifications.

We thank all applicants for their interest. Only candidates selected for an interview will be contacted.

Pay: $22.00-$26.00 per hour

Expected hours: 37.5 per week

Benefits

- Extended health care

Application question(s):
- 1. Are you comfortable performing detailed administrative tasks, including processing orders, checking prices, and reviewing invoices?

Yes / No
1. How much experience do you have in office administration or order processing? No experience / Less than 1 year / 1–3 years / More than 3 years

2. Are you available to work full-time, Monday to Friday, at our office?

Yes / No

Work Location: In person

📌 Order Processing Clerk (Richmond)
🏢 Canadian Office Supplies
📍 Richmond