Lead a deli team focused on customer loyalty, product knowledge, and service excellence. Manage the customer offering while supporting sales, profit, and engagement.

The Deli Manager creates shopping experiences that meet customer needs and strengthen loyalty. You will coach employees, recognize promotions and seasonal trends, maintain product presentation, and oversee ordering, receiving, and merchandising. Policy adherence and operational communication remain central.

Key Responsibilities:

- Provide superior service that meets customer needs
- Build employee coaching and development culture
- Demonstrate product knowledge, promotions, and seasonal trends
- Communicate operational requirements and changes to employees
- Execute Winning Conditions and company standards

Requirements:

- Full knowledge of department operations and skills
- Strong oral and written communication abilities
- Proficient use of Microsoft Office Suite
- Full knowledge of total store operations and skills
- Ability to work independently in a quick-paced environment

Bring deli operations knowledge, coaching ability, product expertise, and customer focus to a service-led management role.

📌 Deli Manager Customer Experience (Victoria)
🏢 Thrifty Foods
📍 Victoria