Summary of Duties • Provide and co-ordinate all clerical activities for clinics, such as booking client appointments, chart preparation for multiple services • Receive email referrals from teams and organize and follow-up • Monitor email and respond to patients • Performs telephone and reception duties.

- Respond to incoming phone calls, direct inquiries to appropriate personnel/area • Greet patients on arrival • Register patients and update patient information • Schedule appointments and prepare patient schedule • Coordinate diagnostic procedures • Prepare charts • Order supplies • Coordinate with Integrated Community Program - Ambulatory Care Services included but not limited to GIRR, LDAP & ACCESS teams clinic as needed • Other administrative duties as required • Support clinics scheduling and coverage Qualifications/Skills • Completion of Medical Office Administration program or the equivalent combination of education and experience • One year of Administrative/Business experience required,



in a health care setting preferred • Working knowledge of PHS/PAS, QuadraMed, Sunnycare, Outlook, MS Office , Accuro & Zoom • Robust attention to detail, excellent verbal and written communication skills • Outstanding interpersonal and customer service skills • Proven ability to respond effectively in stressful situations • Excellent problem solving skills, ability to deal with conflict and communicate appropriately with patients, families and staff • Effective time management skills and ability to multitask is essential • Advanced organizational skills and ability to prioritize in a fast-paced environment • Excellent interpersonal skills and demonstrated ability to work in an inter-professional team • Keyboarding at 40 net w.p.m minute or keyboarding at 106 net keystrokes per minute • Demonstrated satisfactory attendance and punctuality required

📌 Patient administrative associate - icp ambulatory care services - regular full-time 2026-19255 (Toronto)
🏢 Sunnybrook Health Sciences Centre
📍 Toronto