Apply financial services leadership and analytical problem-solving as IFDS’s Governance Director, supporting client accounts from Toronto’s downtown core.

The Director oversees governance and account management service delivery for IFDS and SS&C; clients. This leadership role coordinates virtual support teams, business partners, and internal departments around changes, incidents, requests, and operational priorities. Expertise in risk controls, financial services, and client communication is central.

Key Responsibilities:

- Build governance reporting and initiative tracking practices
- Identify risks and controls across projects and incidents
- Oversee SLA adherence and client request delivery
- Guide operational improvements and change initiatives




- Manage performance, succession, coaching, and staffing planning

Requirements:

- Ten years’ financial services client-facing or operational experience
- Ten years’ leadership or people management experience
- Robust analytical, research, and problem-solving skills
- Knowledge of mutual fund and banking industries
- Proficiency with Excel, Visio, Word, and PowerPoint

Use financial industry knowledge, governance discipline, and people leadership to improve IFDS client service and operational outcomes.

📌 Financial Services Governance Leadership Director (Toronto)
🏢 IFDS Group
📍 Toronto