Customer satisfaction drives this Project Manager position with Graybar Canada in Dartmouth, NS, emphasizing communication and coordinated service delivery.

At Graybar Canada, the Project Manager supports customers purchasing electrical, automation, and telecommunications products. You will manage correspondence, calls, order-related requests, supplier coordination, shipment requirements, quotations, and corrective actions. The position also represents customers while resolving disputes and claims.

Key Responsibilities:

- Ensure customer experiences meet defined quality standards
- Handle customer calls and written correspondence professionally
- Coordinate order entry, pricing, expediting, billing, and claims




- Monitor satisfaction surveys and coordinate corrective action
- Assist the Quotation Department with price quoting

Requirements:

- Minimum Grade 12 education; post-secondary education considered an asset
- Similar-capacity experience considered an asset
- Solid customer and supplier relationship-building ability
- Excellent spoken, written, and interpersonal communication
- English and French bilingualism preferred, not mandatory

Use customer advocacy, organized communication, and service coordination skills to support Graybar Canada’s regional project customers.

📌 Customer Service Project Manager (Dartmouth)
🏢 Graybar Canada
📍 Dartmouth