Support Technogym customers across English and French service touchpoints while coordinating orders, deliveries, and feedback from Toronto’s offices.

This permanent specialist position sits within Operations and manages the customer journey from order entry through post-delivery follow-up. You will communicate with a bilingual customer base, collaborate with sales and fulfillment partners, and keep service information current. The work requires ownership, empathy, structured problem-solving, and careful order administration.

Key Responsibilities:

- Provide premium bilingual customer service throughout delivery
- Manage TECHNOGYM CARE inquiries and appropriate feedback
- Conduct post-delivery surveys and address customer issues




- Coordinate delivery planning through the logistics portal
- Collaborate with sales to minimize backlog slippage

Requirements:

- Fluency in English and French required
- Two to three years of relevant experience
- Customer service or order management background
- Solid verbal and written communication skills
- Active listening, empathy, accountability, and ownership

Apply customer service, bilingual communication, order fulfillment, and problem-solving skills supporting Technogym clients and partners.

📌 Bilingual Customer Service Fulfillment Specialist (Toronto)
🏢 Technogym
📍 Toronto