Bring dealership operations expertise and data analysis to Toyota Canada Inc.’s Automotive Warranty Compliance Specialist position in Calgary, AB.

This full time hybrid role supports the Vehicle Safety Compliance Liaison Office of Canada and Warranty team. Reporting to the Manager of Field Warranty, the specialist administers Toyota and Lexus Warranty and Extra Care Protection policies with dealerships. The position focuses on dealer accountability, risk identification, self-analysis, standard operating procedures, and effective cost control. It requires experience in warranty or a related function, strong communication, and mechanical aptitude. Frequent travel, including overnight travel, is required.

Key Responsibilities:

- Analyze territory KPIs to identify dealers at risk
- Implement SOPs proactively with dealership partners




- Help dealerships develop guidelines and procedures
- Review Dealer Self Authorization and Goodwill expenditures
- Implement Kaizen initiatives supporting cost control

Requirements:

- Minimum five years of experience in warranty or related work
- Experience with dealership operations and collaboration
- Excellent verbal and written communication skills
- Intermediate Microsoft Office proficiency, including Excel and Outlook
- Ability to travel frequently and overnight as required

Use warranty compliance, KPI analysis, and dealership process expertise to strengthen Toyota and Lexus warranty operations.

📌 Automotive Warranty Compliance Specialist (Calgary)
🏢 Toyota Motor
📍 Calgary