Build customer relationships at Scotiabank as a Senior Customer Experience Associate in Guelph, using digital banking and financial advice skills.

This senior branch role supports customers throughout their banking journey. You will triage lobby visitors, identify simple sales opportunities, and introduce mobile banking applications. The work also involves explaining concepts clearly, solving needs, and contributing in a target-based workplace.

Key Responsibilities:

- Act as lobby leader and appropriately assist customers
- Open day-to-day accounts and fulfill pre-approved credit opportunities
- Process GICs and identify simple sales opportunities
- Demonstrate mobile banking applications and digital options
- Build relationships and deliver excellent customer service

Requirements:

- Experience conducting simple sales and proactive marketing calls
- Experience providing financial advice to customers
- Strong technical skills with digital banking options
- Ability to explain complicated concepts simply
- Flexible schedule availability and willingness to assist professionally

Bring customer service, financial advice, and digital banking expertise to Scotiabank’s Senior Customer Experience Associate role in Guelph.

📌 Senior Customer Experience Associate (Canada)
🏢 Scotiabank
📍 Canada