Hi there Thanks for stopping by

Are you actively looking for a current opportunity? Or just checking the market? Well… you might just be in the right place

We’re looking for a Network Administrator to join our Network Operations team in Montreal, Quebec. As a Network Administrator, you will help ensure the availability, performance, and security of Lightspeed’s internal corporate network across our global offices. This role supports Lightspeed’s employee and office connectivity—not the networks operated by our merchant customers. You will manage and improve our LAN/WAN connectivity, Fortinet infrastructure, enterprise Wi‑Fi, site‑to‑site VPNs, ISP services, and physical network environments.

This is an AI‑first network operations role. You will work closely with our EMEA network counterpart to apply agentic AI and automation to network operations moving the team toward earlier detection, faster investigation, and prevention of service issues, while reducing repetitive manual work.

Please note that we are only accepting candidates located in Montreal.

What you’ll be doing:

Network Operations & Reliability

- Administer, configure, and troubleshoot global Fortinet network environments, including FortiGate firewalls, FortiSwitch, FortiAP, FortiManager, and FortiAnalyzer.

- Maintain and optimize enterprise LAN/WAN infrastructure, routing, switching, firewalls, SD‑WAN, wireless networks, VPNs, VLANs, DHCP/DNS, and ISP connectivity across global offices.

- Serve as a Tier 2/3 escalation point for complex network issues, leading incident triage, root‑cause analysis, and implementation of long‑term corrective actions.

- Support network reliability initiatives,



including redundant connectivity, dual‑ISP failover, VPN resiliency, and centralized network management.

- Execute network changes and upgrades following established change management procedures, including testing, maintenance windows, validation, and rollback planning.

AI-Driven Automation & Proactive Operations

- Partner with global network teams to identify and implement AI‑driven and automation solutions that improve network operations, reliability, and efficiency.

- Develop and deploy AI‑enabled workflows, scripts, and API integrations for network monitoring, configuration management, log analysis, incident investigation, and troubleshooting.

- Leverage network telemetry, monitoring platforms (including PRTG), and Fortinet management tools to improve anomaly detection, intelligent alerting, and proactive issue resolution.

- Evaluate automation initiatives and measure improvements in incident detection, resolution times, network reliability, and operational efficiency.

Wireless Infrastructure & Global Site Delivery

- Design, deploy, and optimize enterprise Wi‑Fi 6/6E infrastructure across global office locations, including RF surveys, heat mapping, capacity planning, and performance tuning.

- Troubleshoot and optimize wireless connectivity, roaming,



and certificate‑based (802.1X) authentication to ensure reliable, high‑performance network access.

- Lead network infrastructure delivery across North America and APAC for office moves, expansions, and refresh projects, including hardware procurement, cabling, rack specifications, ISP coordination, and equipment commissioning.

- Coordinate with Facilities teams, contractors, and service providers on network installations, circuit deliveries, infrastructure upgrades, and site cutovers.

- Support physical infrastructure deployments, including network hardware, rack and cable management, UPS systems, and out‑of‑band management.

Documentation & Operational Excellence

- Maintain accurate network documentation, including network diagrams, IP addressing schemes, port mappings, ISP inventories, and operational runbooks.

- Develop standardized deployment templates, automation playbooks, and procedures to streamline network installations, firmware upgrades, and ongoing maintenance.

- Collaborate with global IT and cross‑functional teams to share technical knowledge, improve operational processes, and support Service Desk troubleshooting capabilities.

What you need to bring:

- 5+ years of hands‑on experience administering enterprise office networks across a multi‑site global environment.

- Demonstrated proficiency managing Fortinet infrastructure (FortiGate, FortiSwitch, FortiAP, FortiManager).

- Strong enterprise Wi‑Fi experience, including RF planning or surveys and certificate‑based wireless authentication.

- Strong understanding of TCP/IP, V

📌 Network Administrator (Canada)
🏢 Lightspeed POS
📍 Canada