Support White Cap customers through on-site services, product knowledge, and organized order fulfillment in an indoor work setting. Limited overnight travel may be required.

As an On-Site Services Customer Associate, you will execute service commitments and identify customer needs. You will set up customers, process orders, and support vending solutions. The work includes customer communication, issue resolution, site organization, and weekly metric reviews with your manager.

Key Responsibilities:

- Set up new customers in the program environment
- Process orders, pick and pack products
- Follow up on backorders and pre-pack products
- Track site visits, services, metrics, and deliverables
- Resolve customer complaints and escalate implementation issues

Requirements:

- High school diploma or GED strongly preferred
- Zero to two years of relevant experience
- One or more years in sales or account management preferred
- Valid driver’s license and acceptable motor vehicle record
- Ability to perform physical work involving stock and shelving

Bring customer service, product knowledge, order processing, and issue resolution skills to White Cap’s on-site service solutions.

📌 On-Site Services Customer Associate (Canada)
🏢 White Cap
📍 Canada