Build customer relationships at TD Canada Trust as a Personal Banking Associate Trainee in Waterford, Ontario, supporting banking advice and service transactions.
This trainee role serves customers through banking solutions, digital education, and problem resolution. You will understand financial needs, guide customers to appropriate contacts, support branch transactions, and help maintain accurate processes. The position sits within TD’s Personal & Commercial Banking line of business.
Key Responsibilities:
- Engage customers in advice needs and service transactions
- Guide customers toward appropriate banking solutions and contacts
- Educate customers about mobile, ATM, and online banking
- Support scheduled cash and non-cash branch transactions
- Complete business processes and documentation accurately
Requirements:
- High School diploma and/or one year relevant experience
- Complete Investment Funds Canada certification within 90 days
- Proficiency with Microsoft Office, branch software, and internet
- Knowledge of banking solutions and processes
- Mobility within the assigned district and region
Bring customer experience, communication, organization, and banking knowledge to TD’s Personal Banking Associate Trainee role in Waterford.