Use dental knowledge and advanced customer service skills as a Provider Relations Representative supporting Alberta Blue Cross providers. This temporary role lasts 24 months.

As part of the Provider Relations Contact Centre, you will answer provider questions about benefit eligibility and claims. The work covers subscriber verification, plan maximums, prior approvals, and claim outcomes. You will research complex inquiries, use online adjudication systems, and maintain accurate call records.

Key Responsibilities:

- Respond to telephone inquiries from dental and healthcare providers
- Verify claims through online adjudication systems
- Record and forward provider feedback to managers
- Support projects and analyses using Excel and Word
- Log call details and assist with other duties

Requirements:

- Computer proficiency with Microsoft Word and Excel
- Dental, medical, or pharmacy background is an asset
- Familiarity with dental procedures or health procedures is an asset
- Proven in-person or telephone customer service experience preferred
- Robust listening, problem-solving, and organizational skills

Apply dental procedures knowledge, careful analysis, and telephone service skills to provider support at Alberta Blue Cross.

📌 Dental Provider Relations Representative (Canada)
🏢 Abc Benefits
📍 Canada