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Senior Officer, Noise Management (Term Opportunity - Six Months)

Locations

Showing 1 location

Toronto, ON L5P1B2, CAN

- Hybrid
- Stakeholder Relations & Communications
- Full-Time
- Requisition #: SENIO005254

Description

The Greater Toronto Airports Authority (GTAA) is a unique and dynamic place to work, with a bold plan to make Toronto Pearson, Canada’s leading global hub airport, a global leader in airport performance, customer care and sustainability. Together with our partners, approximately 2,100 GTAA employees are working to create a next‑generation airport by innovating in all we do and striving for the most uplifting, safe and efficient experience for our passengers – all while championing the prosperity of our people, the community we call home, and our aviation partners. Join us on our journey together, as we put the joy back into travel and make Toronto Pearson the chosen place to fly and work.

What's in it for you

As a GTAA employee, you’ll have access to amazing benefits, including retirement planning, comprehensive group health benefits, an employee assistance programs (EAP), paid leave, education and training, as well as recognition and rewards programs.

What you can expect from this position:

Reporting to the Associate Director, Airport and Aviation Policy, this position is responsible for noise management office functions including responding to community concerns about Toronto Pearson operations using all modes of communication.



The Senior Noise Management Officer will develop content for various materials and identify and research opportunities for improvement to the Noise Management Program and Action Plan.

As a Senior Officer, Noise Management, you will:

- Maintain and ensure the accuracy of data collected by the Aircraft Noise and Operations Monitoring System (ANOMS) while providing oversight to the permanent and portable noise monitoring terminals.
- Assist with maintenance, troubleshooting and occasionally beta testing, systems; report breakdowns and investigate the probable cause of noise monitor system malfunctions, in conjunction with service providers.
- Maintain Relationship with noise system service providers and sub-consultants.
- Acquire and maintain up to date geographical information for flight tracking, and training of staff in the tracking system.
- Track and investigate community questions and concerns using the ANOMS system and other data sources.
- Investigate and respond to public complaints in an productive and professional manner.
- Manage, research, analyze and interpret noise data and noise complaints as they relate to aircraft and airport operations.
- Identify trends in resident complaints, and make recommendations for follow up on potential issues or outreach opportunities and the need for enforcement actions.




- Develop and produce data reports on a weekly, monthly, quarterly and annual reports for the public, Noise Management Forums, management and the Board about airport operations and noise complaints.
- Regular content development (web, Checking in, FAQs, outreach collaterals) to improve communication and awareness and education of airport operations.
- Noise data collection, interpretation and reporting from fixed and portable monitors.
- Prepare studies, reports and statistical analysis of airport operations, noise and complaint data at appropriate level of detail and make presentations at noise management forums, industry and internal meetings.
- Lead response to requests for information and advise elected officials, community groups and the general public and conduct formal presentations to each of these groups; as well as educating internal partners.
- Identify community impacts of maintenance and operational changes and develop public advisories.
- Participate in public meetings, open houses and public consultations.
- Represents Community Relations on construction coordination committees.
- Develop work plans for students that cover orientation, training, cross‑training, day‑to‑day tasks, project management.
- Provide on-the-job training and coaching.

This unionized position is classified at the Band 6 level, with an hourly wage of $44.26, based on a 37.5 hour work week. As part of the recruitment process, you will be required to complete a practical test.

This is the role for you, if you have:

- Experience in one or more of the following areas: aviation, airport operations, air transportation industry management or no

📌 Senior Officer, Noise Management (Canada)
🏢 Greater Toronto Airports Authority
📍 Canada