Golf Operations Manager: White Point Golf Club

White Point Golf is a historic nine-hole oceanfront golf course located on Nova Scotia’s South Shore. Based on an original 1929 Donald Ross plan and opened in 1932, the course serves members, resort guests, visitors and the local community.

We are seeking a capable, hands-on Operations Manager to lead and coordinate our overall seasonal operation. This position is broader than a traditional Pro Shop Manager role and provides an opportunity to help shape the club’s operating team, service standards and future direction.

Join White Point Golf at an exciting time in its evolution, as renowned golf course architect Christine Fraser develops a master plan inspired by Donald Ross’s original design principles. Be part of a team shaping the club’s future as it approaches its 100th anniversary.

Location White Point Golf Club Posted 2026-11-02 Deadline 2026-12-11 Job Summary

- The Operations Manager is White Point Golf’s senior operational leader and is accountable for overseeing all aspects of golf operations, including management of the Pro Shop, and delivery of player/guest programs in coordination with the Course Superintendent.
- Reporting to the Board of Directors, the manager will translate Board-approved priorities, policies and budgets into effective daily operations.
- The successful candidate will lead staffing and employee performance, oversee the Pro Shop and member services, manage operational budgets and systems, and provide a consistent, positive experience for members and guests.
- The Board governs the club.



The Operations Manager manages its operations.

Responsibilities

Operational leadership

- Lead and coordinate the club’s overall operation.
- Develop and implement seasonal operating plans.
- Manage the Pro Shop, administration, tournaments and member services.
- Maintain effective communication between the Pro Shop and Course Superintendent.
- Report operational performance, risks and recommendations to the Board.

Staffing and employee management

- Develop the staffing plan within the approved payroll budget.
- Establish clear employee roles and expectations.
- Lead the recruitment, selection and supervision of Pro Shop, administration and other seasonal employees.
- Establish job descriptions, schedules, service standards and performance expectations.
- Coordinate employee orientation and training.
- Manage employee attendance, performance and workplace concerns.
- Ensure timesheets and payroll information are accurate and properly approved.

Pro Shop and Golf Operations

- Manage daily Pro Shop operations including opening and closing procedures
- Ensure effective tee-sheet management and golfer check-in.
- Oversee Lightspeed Golf and Retail processes.
- Monitor memberships, green fees, rentals, retail and food-and-beverage sales.




- Maintain appropriate controls over cash, inventory, discounts, refunds and customer accounts.
- Coordinate tournaments, leagues, outings and special events.
- Coordinate with White Point Lodge any large bookings, wedding parties or corporate events.
- Coordinate the development and growth of the club’s Junior program.
- Ensure members and guests receive qualified and consistent service.
- Ensure that appropriate safety and code of conduct policies and procedures are in place and being followed.
- Maintain open communications with the Course Superintendent to coordinate club operations around tournaments and events.
- Ensure timely communication to members and guests regarding course conditions, frost delays, cart restrictions and closures.

Financial and administrative management

- Prepare an annual operating budget
- Manage operations within the approved budget.
- Monitor revenue, expenses, staffing and purchasing.
- Review monthly financial results and maintain a year-end forecast.
- Approve routine purchases within delegated limits.
- Coordinate with the Treasurer and external bookkeeping provider.
- Ensure operational and financial information is accurate and submitted on time.
- Develop recommendations for significant equipment and capital investments.

Membership and customer service

- Maintain exceptional and consistent member and guest service standards.
- Oversee membership administration and account accuracy.
- Implement approved membership, refund and customer-se

📌 Golf Operations Manager: White Point Golf Club (Canada)
🏢 PGA of Canada
📍 Canada