Support job seekers in Scarborough as an Intake Coordinator using client service, eligibility assessment, and appointment scheduling skills. This is a permanent full time position.

VPI seeks an Intake Coordinator for its Employment Ontario services in Scarborough, Ontario. You will explain program requirements, confirm eligibility, and support clients facing higher barriers to employment. The work includes welcoming clients, managing inquiries, maintaining records, and coordinating appointments.

Key Responsibilities:

- Welcome clients to the Scarborough branch
- Respond to inquiries through portals, email, and telephone
- Explain program requirements and confirm client eligibility
- Maintain complete client records across CRM databases
- Schedule appointments and send attendance reminders

Requirements:

- Strong interpersonal and rapport-building skills
- Excellent active listening and verbal communication abilities
- Critical-thinking and problem-solving capabilities
- Effective organization, time management, and multitasking skills
- Comfort using technology to improve processes

Apply your communication, organization, and client intake expertise to help VPI job seekers access employment services.

📌 Employment Services Intake Coordinator (Canada)
🏢 vpi
📍 Canada