Customer service and digital banking skills matter in this Customer Experience Associate role at Scotiabank’s Saint-Leonard branch. Support customers throughout their banking journey.

As a Customer Experience Associate in Canadian Banking, you will build relationships, uncover needs, process transactions, and explain concepts simply. You will identify simple sales opportunities while introducing customers to mobile banking applications and digital self-service options. Success requires a customer-first approach and strong technical skills.

Key Responsibilities:

- Discover customer needs through proactive listening
- Process day-to-day banking transactions accurately
- Build long-standing customer relationships




- Identify and fulfill easy sales opportunities
- Introduce mobile banking applications and digital options

Requirements:

- Proven customer service experience through work or community involvement
- Professional, friendly, and efficient customer assistance
- Flexible schedule availability
- Comfort with simple sales situations
- Strong technical skills and learning determination

Bring customer service, relationship-building, and digital banking skills to Scotiabank’s Saint-Leonard branch as a Customer Experience Associate.

📌 Customer Experience Associate Banking (Canada)
🏢 Scotiabank
📍 Canada