Job Title: Application/ Production Support Engineer Location: Mississauga, ON Work Arrangement: Hybrid (3-4 days WFO) Employment Type: Contract Rate: CAD 40-45/hour Domain: Retail Application Deadline: Nov. 15th, 2026 Role Summary: The role combines production support with development activities while ensuring system availability| reliability| compliance| and a strong customer experience. Responsible for supporting business-critical applications and systems through incident resolution| root-cause analysis| troubleshooting| change implementation| system monitoring| and application enhancements Skills: 7 years of strong experience in Application / Production Support, Incident & Problem Management, and On-Call Support.

System

Monitoring & Alerting, Scripting / Automation,



Programming & Debugging Systems monitoring| performance| availability| and reliability management Use of system commands and utilities Installation and maintenance of third-party software and hardware Production alert monitoring and response Troubleshooting and root-cause analysis Change procedures and implementation planning On-call support Following SDLC processes, participating in code reviews, collaborating with development teams, preparing test scripts and supporting application-related troubleshooting EEOC Compliance: We are an equal prospect employer, and all qualified applicants will receive consideration for employment.

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📌 Production Support Engineer (Mississauga)
🏢 Pacer Group
📍 Mississauga