Job Requirements IT Production Support Engineer Location: PCS CA, Toronto Years of Experience: 5-7 Years Job Summary: We are looking for a proactive IT Production Support Engineer with strong experience in Cloud technologies (AWS) to manage, monitor, and support our critical business applications.

Responsibilities Provide L2 production support for business applications hosted on AWS platforms. Monitor infrastructure using cloud-native and third-party monitoring tools. Automate routine operational tasks using Python, Shell scripting, and Power Automate. Collaborate with development and cloud engineering teams to resolve incidents and implement preventive measures. Manage infrastructure provisioning, deployment, and automation using AWS CDK and CI/CD pipelines for release management.

Mandatory





Skills AWS CDK (AWS Cloud Development Kit) – Expert level AWS Cloud Infrastructure & Platform Services – Expert level Expert-level proficiency in AWS platform, Solid knowledge of AWS and/or Azure Hands-on knowledge of Python, Shell scripting, and Power Automate Maintain and support BI tools such as Power BI and Cognos Preferred Skills Familiarity with Git, CI/CD pipelines, and GitHub Copilot Exposure to AI/ML or Gen AI Familiarity with Cloudera and Axiom ITIL Certification or Incident/Problem Management exposure Deal Breaker Skill: AMS Work Experience 5-7Years

📌 Production Support (Toronto)
🏢 Virtusa
📍 Toronto