Company Overview

Aboriginal Health & Wellness Centre of Winnipeg, Inc. supports health and well-being through a continuum of traditional and western healing practices. Its Medicine Wheel approach emphasizes balance, capacity-building, and supportive, long-term care.

Summary The integrated Managed Alcohol Program (MAP) and Mobile Withdrawal Management Services (MWMS) provide clinically supervised alcohol administration, withdrawal and harm reduction supports for participants experiencing severe alcohol and other substance dependence. The phased implementation of the MAP/MWMS, including planning and development activities, workforce oversight and mobilization, multi-site expansion, stakeholder training and coordination, program evaluation, and continuity-of-care planning. For example, the Program Manager will support the preparation and launch of a MAP/MWMS operation across various apartment buildings as part of the provincial ‘Your Way Home’ strategy.

Additionally, this role will oversee the MAP Training Hub, which is responsible for training other service delivery operators who also support individuals in the same apartment buildings.

The Program

Manager will provide strategic and operational leadership to ensure the safe delivery of prescribed alcohol, culturally safe supports, trauma-informed services, health system navigation, and facilitates access to wrap-around services for program participants.

The Program

Manager reports to the Director of Addictions and Health.

The Program Manager should demonstrate an understanding of and respect for the histories, traditions, and cultures of Indigenous peoples, inclusive of First Nation, Métis, and Inuit communities and Nations, including an understanding of the importance of decolonizing healthcare systems and spaces.

Responsibilities

- Program Leadership and Emergency Preparedness

· Lead all planning, implementation, and operational activities associated with the MAP/MWMS. · Coordinate staffing plans, operational procedures, procurement systems, communication plans, and emergency response protocols.

· Coordinate program operations across multiple sites and with partner agencies.

· Lead implementation and transitions between MAP/MWMS operational phases.

· Develop and maintain policies, procedures, and service standards aligned with evidence-based Managed Alcohol Program practices.





· Establish and maintain cooperative relationships with:

· Housing, Addictions and Homelessness

· Manitoba Liquor and Lotteries

· Liquor, Gaming and Cannabis Authority of Manitoba

· Canadian Red Cross

· K.I.M.

· Shared Health/WRHA

· Other relevant agencies

· Participate in organizational planning and leadership activities

Clinical and Service Delivery Oversight

· Provide overall operational oversight of program service delivery

· Ensure participants receive safe, effective, participant-centred, and culturally grounded services

· Collaborate with the Chief Medical Officer, Director of Addictions & Health, Shared Health and Housing, Addictions, and Homelessness stakeholders,

· Collaborate with AHWC leadership and clinicians and other staff regarding alcohol administration protocols

· Ensure consistent and safe implementation of intake, assessment, eligibility screening, service planning, and discharge planning processes

· Facilitate access to addictions treatment, detoxification services, mental health supports, and community resources

· Maintain confidentiality and privacy in accordance with organizational policies and applicable legislation

MAP Training Hub

· Recruit, orient, train, supervise, mentor, and evaluate program staff.

· Facilitate team meetings, case reviews, debriefings, and quality improvement activities.

· Monitor staffing levels and operational capacity.

· Ensure staff training requirements are met in:

· Harm reduction

· Managed Alcohol Program delivery

· Trauma-informed practice

· Indigenous cultural safety

· Crisis intervention

· Emergency response procedures

Financial Management and Resource Stewardship

· Monitor and manage program expenditures and resource allocation

· Support funding proposals, reporting requirements, and sustainability planning

· Coordinate logistics related to alcohol and other supply procurement and inventory controls

Program Evaluation, Reporting and Quality Improvement





· Develop and monitor program performance indicators

· Ensure accurate collection of participant, service utilization, and outcome data

· Prepare operational, statistical, and evaluation reports for leadership, funders, and stakeholders

· Use data to support continuous improvement, program planning, and emergency preparedness initiatives

· May be required to perform other duties and functions related to this not exceeding above stated skills and capabilities

- Qualifications
- · Bachelor’s Degree in Social Work, Nursing, Community Development, Public Health, Health Administration, Indigenous Studies, Human Services, or a related field.

· Equivalent combinations of education and experience may be considered. · Master’s Degree in a related field is considered an asset.

· Minimum five (5) years of progressively responsible experience in community health, addictions, homelessness, housing, emergency response, or social services.

· Minimum three (3) years of management or supervisory experience.

· Experience working with Indigenous communities and organizations.

· Experience managing multidisciplinary teams.

· Experience talking about and training on principles of harm reduction is considered an asset.

· Experience in emergency management, disaster response, or evacuation services is considered an asset.

· Must possess a valid Manitoba Class 5 driver’s license and a suitable vehicle for work-related transportation.

- All positions are subject to Criminal Record and Child Abuse Registry checks. Applicants may be required to undergo testing to determine the knowledge, skill, and ability required for position.

AHWC is committed to equity and inclusion and is on an earnest journey to increase responsiveness to Indigenous peoples by promoting a workforce that is representative of the communities we serve. We encourage applications from Indigenous persons, those with personal and/or familial lived experience, and members of equity-seeking groups. Qualified applicants are encouraged to self-declare in their application. Pay: $38.47-$44.60 per hour

Expected hours: 37.5 per week

Benefits

- RRSP match

Ability to commute/relocate:
- Winnipeg, MB R3B 3G1: reliably commute or plan to relocate before starting work (required)

Location:
- Winnipeg, MB R3B 3G1 (required)

Work Location: In person

📌 PROGRAM MANAGER – MANAGED ALCOHOL PROGRAM / MOBILE WITHDRAWAL MANAGEMENT SERVICES (Winnipeg)
🏢 Aboriginal Health u0026 Wellness Centre of Winnipeg
📍 Winnipeg