We are hiring a Specialist Investigations, Risk Management

Reporting To: Manager, Risk Management

Full-Time/Part- Time: Full-time

Posting Date: November 5, 2026

Closing Date: December 4, 2026

Salary Range: $55,000-$70,000

Hours of Work: 8:30 a.m. – 5:00 p.m.

Grade: 8.6

Office Location: Toronto, ON

Great location Steps away from the main public transit station

What we offer: Highly competitive compensation package which includes, base salary, bonus, benefits, and career advancement opportunities

*Eligibility for benefits is dependent on the terms of employment

The Opportunity

The Investigations Specialist is responsible and accountable for conducting a variety of due diligence reviews.

How you will contribute

- Responsible for reviewing daily reports that identify potential fraud and notify the underwriting department when enhanced due diligence (EDD) is required within SLAs.
- Responding for daily broker on-boarding reviews and ongoing monthly monitoring and quality assessments
- Appraiser reviews and quality assessments, including the maintenance of the internal and external approved appraiser list
- Investigating, evaluating, and maintaining data concerning suspected fraud applications and closed mortgages.
- Lead complex fraud investigations involving external parties.
- When potential risk to the Company is identified, communicate findings to Sr. Management in a concise manner
- Writing summary reports for internal and external partners
- Manage all incoming inquiries in the Quality Assurance mailbox within specified turnaround times




- Interact with internal and external partners, disseminating and evaluating information and tips received in order to assess the potential risk to FN, prioritize investigations when required
- Supports regulatory examinations, audits, legal proceedings, and production orders by providing investigative findings and documentation.
- Create and present fraud training to all underwriting staff
- Review and perform enhanced due diligence on fraud alerts
- Investigating and maintaining data concerning suspected on commercial mortgages
- Coaches and mentors underwriting and operational teams on fraud identification, red flags, investigative techniques, and risk mitigation strategies.
- Develops, enhances, and tests fraud detection rules, monitoring reports, and investigative workflows to improve operational effectiveness and fraud prevention capabilities
- Tests fraud detection rules, monitoring reports, and investigative workflows to improve operational effectiveness and fraud prevention capabilities.
- Adheres to policies/procedures to ensure AML requirements are met, when applicable
- Other duties and projects as assigned.

The experience you need





- Must understand the end to end mortgage application process and general credit adjudication/underwriting knowledge
- Robust verbal communication skills
- Strong written communication skills required. Must have the ability to summarize complex data in writing.
- Attention to detail
- Demonstrated ability to provide clear and detailed explanation and analysis
- Must have the ability to multitask and prioritize extremely high volumes with tight deadlines.
- Must have the ability the assess risk and make critical decisions quickly with little oversight

Working Environment and Physical Demands Analysis

- Office environment
- Periods of high volume with tight timelines
- Long periods of stationary position/sitting
- Prolonged periods of repetitive movement (i.e. using a keyboard and mouse)
- Long periods of time in viewing a computer screen
- Multi-tasking may include speaking to customers on a telephone call while looking up information on a computer program.

Why join First National?

- Competitive Compensation
- Comprehensive benefits program (i.e., Health Spending Account, Maternity and Parental Leave Top Up)
- Extensive training programs to set our employees up for success
- Modern office environment conducive to collaboration
- Supportive teamwork culture
- Opportunities to give back to the communities and work through events focused on a variety of charities
- Ongoing social events throughout the year

The team you’ll join

Founded in 1988, First National is one of Canada’s largest non-bank lenders. We provide residential mortga

📌 Specialist Investigations, Risk Management (Canada)
🏢 First National Financial
📍 Canada